Speech Technology Center and Cisco Solution Partnership is going on!

Speech Technology Center has extended its partnership with Cisco to make a major step forward in offering secure, reliable, and cost-efficient Cisco compatible products and solutions for Cisco-based contact centers to our customers and prospects.

Thus, Smart Logger, multi-channel call and speech analytics system, has successfully passed interoperability testing with Cisco Unified Communications Manager (UCM). The upcoming latest version of Smart Logger will support Cisco v. 11.5 and 12.0 through the JTAPI interface that will significantly increase use of Smart Logger by customers using Cisco UCM platform.

Other Speech Technology Center product, such as VoiceKey.PLATFORM and Speech Analytics Lab, also support integration with Cisco products.

Speech Technology Center solutions that support Cisco are available at the Cisco Marketplace.

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