VoiceKey application is compatible with key Avaya contact centers solutions



St.Petersburg, Russian Federation — Speech Technology Center (STC), a leading developer of cutting-edge solutions in speech recording, processing, analysis and voice biometrics, today announced that its VoiceKey intelligent voice biometrics solution is compliant with key contact center solutions from Avaya, a global provider of business collaboration and communication software and services.

St.Petersburg, Russian Federation — Speech Technology Center (STC), a leading developer of cutting-edge solutions in speech recording, processing, analysis and voice biometrics, today announced that its VoiceKey intelligent voice biometrics solution is compliant with key contact center solutions from Avaya, a global provider of business collaboration and communication software and services.

"I am delighted that our VoiceKey voice biometrics application has been rated Avaya Compliant. VoiceKey’s flexible application platform provides organizations using Avaya Aura Experience Portal with additional options to protect their customer’s confidential information." - says Ivan Veresov, COO, STC. 

VoiceKey intelligent voice biometrics solution for Call Centers, IVR and Mobile Applications helps businesses enhance customer experience while strengthening corporate security. The application is now compliance-tested by Avaya for compatibility with Avaya Aura® Experience Portal 6.0 and Avaya Aura® Communication Manager 6.3. STC is a Technology Partner in the Avaya DevConnect program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.

As a Technology Partner, STC is eligible to submit products for compliance testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compatible. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.

"STC's VoiceKey solution has undergone rigorous interoperability testing. By working with companies like STC to ensure compatibility, Avaya customers can choose from hundreds of third party applications and deploy them with confidence." says -Eric Rossman, vice president, Developer Relations, Avaya.